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 Sales and Technical Support Services |
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| Online Support and Services |
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| Downloads |
| Download Catalogs, Manuals, Technical Guides, 2D/3D CAD Data |
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| Our technically trained sales engineers have extensive experience with various applications and industries; this experience allows the most efficient solution to be recommended. In some cases, the application may require the design of a new product as the manufacturer, we are able to quickly incorporate input from customers into our new product designs. More than 1,500 sales engineers around the world are prepared to participate at every level of our customers' business from the design and research stage to the production line and beyond. |
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| Click here: Ask the Experts |
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| In addition to cutting edge technology, Keyence is proud to provide technical support services that are specifically designed for application problem solving. During the first visit, our sales engineer will provide a product demonstration using a specially designed unit that shows the actual function of the products. We will then listen as the customer explains the existing application. Through this process, we determine what is necessary to increase productivity and recommend the appropriate product. We will also clarify any potential problems we may foresee, in an effort to further improve the accuracy and efficiency of the customer's system. |
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| We always recommend that customers purchase our products after evaluating the product's performance on their production line. Customers may select the product of their choice and use it on a free trial basis before actually purchasing the product. |
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| Click here: Free Trial Unit |
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| Keyence has established a fast delivery system to deliver the required products whenever necessary. In emergency cases, this service may also include fast delivery on modified products. Products are shipped from our stocking network centers in Japan, U.S. (Chicago), the U.K., Germany, France, Thailand, Malaysia, Singapore and South Korea or from 200 agents in 44 countries on the same day of receipt of an order. All products in the catalog are normally in stock. |
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| Keyence is dedicated to serving each market by providing the general and individual catalogs along with application sheets in the world's major languages: English, French, German, Italian, Spanish, Chinese, Korean and Japanese. |
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| Click here: General Catalog |
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| We are ready to hold technical seminars or product exhibits at your company site. |
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1-888-539-3623
